Customer support

Thanks for shopping with Mel's Trading Post!

If you have any questions or wish to contact us please fill out the form on this page.

Additionally, you can call our store at (715) 362-5800 or visit us in store at 105 S Brown St. Rhinelander, WI, 54501.

We will be sure to get back to you shortly!

1 Frequently Asked Questions

1.1 How do I return an item?

https://mels-trading-post.shoplightspeed.com/account/orders/

Click view on the order you would like to refund.

Click return items and then fill out the form, including what items from the order you would like to return.

Ship the item back to us! You're responsible for return shipping cost, we will refund the order when we receive the item.

1.2 How do I track my order?

When you complete your order you'll receive an email with your tracking number. All of our shipping goes through the United States Postal Service.

1.3 I accidentally sent my order to the wrong address, what can we do?

As long as we haven't shipped out your order you can edit the shipping address tied to the order here:

1.4 What are your hours?

Our in store hours are

Sunday: 10:00 am - 3:00 pm

Monday: 8:30 am - 5:00 pm

Tuesday: 8:30 am - 5:00 pm

Wednesday: 8:30 am - 5:00 pm

Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 5:00 pm

Saturday: 8:30 am - 5:00 pm

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